Important Notices Archive

29 Jun 2016 Tenaga Nasional Berhad (TNB) System Maintenance
  • Important Notices
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Dear Valued Customers,

Please be informed that,TNB bill payment via JomPAY is unavailable from Thursday, 7 July – Tuesday, 19 July 2016 due to system maintenance. As such, the TNB’s Biller Code (5454) will be suspended temporarily.


Below is the schedule of downtime and services affected:



‘JomPAY’ via Internet Banking alrajhi@24seven

Scheduled Maintenance Date & Time

Thursday, 7 July – Tuesday, 19 July 2016


TNB is undergoing a system maintenance. TNB’s biller code (5454) will be suspended temporarily.


All internet banking for TNB JomPAY Bill Payment Services will not be available during this stipulated time.


You may continue with your TNB bill payments via JomPAY from Wednesday, 20 July onwards. Should you have any queries pertaining to TNB bill payment, kindly contact TNB Careline at 15454 or Al Rajhi Bank Customer Care at 1300 82 6000. 

We would like to apologise for any inconvenience caused.

Thank You.

Al Rajhi Bank Malaysia

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