Terms and Conditions
LATEST VERSION OF MAIN TERMS AND CONDITIONS
- Online Banking Terms and Conditions (Effective: 25 March 2026)
- General Terms and Conditions - ENG (Effective: September 2022)
- General Terms and Conditions - BM (Effective: September 2022)
- Specific Terms and Conditions - ENG (Effective: 21 January 2026)
- Specific Terms and Conditions - BM (Effective: 5 August 2024)
- Terms of Business (Effective: 1 November 2023)
Note: The Effective date of the latest Terms & Conditions for existing customers will only take effect on the date specified in the notice available on the website. The existing customers are subject to the previous version of the Terms and Conditions until the specified effective date.
PREVIOUS VERSION OF MAIN TERMS AND CONDITIONS
- Online Banking Terms and Conditions (Effective: 28 May 2025)
- Specific Terms and Conditions - ENG (Effective: 1 Oct 2025)
- Specific Terms and Conditions - ENG (Effective: 1 July 2025)
- Specific Terms and Conditions - ENG (Effective: 5 August 2024)
- Specific Terms and Conditions - ENG (Effective: 13 May 2024)
- Specific Terms and Conditions - ENG (Effective: 4 July 2023)
- Specific Terms and Conditions - ENG (Effective: 2 May 2023)
- Specific Terms and Conditions - BM (Effective: 10 January 2023)
- Specific Terms and Conditions - ENG (Effective: August 2022)
- Internet and Mobile Banking Terms and Conditions (Effective: 21 July 2023)
SUPPLEMENTARY TERMS AND CONDITIONS
- Supplementary Terms and Conditions No. 1: JomPAY Standard Payer Terms
- Supplementary Terms and Conditions No. 2: DuitNow Transfer Terms and Conditions
- Supplementary Terms and Conditions No. 3: National Addressing Database (NAD) Terms and Conditions
- Supplementary Terms and Conditions No. 4: DuitNow QR Terms and Conditions
- Supplementary Terms and Conditions No. 5: DuitNow Online Banking/Wallets Terms and Conditions (Effective: 4 March 2026)
- Supplementary Terms and Conditions No. 6: DuitNow AutoDebit Terms and Conditions (Effective: 4 March 2026)
PRODUCT TERMS AND CONDITIONS
CAMPAIGN TERMS AND CONDITIONS
- MY alrajhi TD-i Advantage Campaign (Effective: 01 May 2026 - 31 Jul 2026)
- Shop-Pay-Win with alrajhi bank Malaysia (Effective: 15 Apr 2026 - 14 Jul 2026)
- 2026 Refer. Reward. Repeat. (Effective: 13 Feb 2026 - 31 Dec 2026)
- alrajhi bank Malaysia x ZALORA Campaign 2026 (Effective: 15 Jan 2026 - 31 Dec 2026)
- Hajj Cashback Campaign 2026 (Effective: 18 Apr 2026 - 30 Jun 2026)
- CARs International x alrajhi bank Malaysia Campaign (Effective: 23 Oct 2025 - 31 Dec 2026)
- Siti Khadijah x alrajhi bank Malaysia (Effective: 10 Jul 2025 - 31 Dec 2026)
- Hilton Petaling Jaya x alrajhi bank Malaysia Exclusive Dining Privilege – 30% Off (Effective: 01 June 2026 - 31 August 2026)
