(Personal)
(Business)Contact us
Customer Care Hotline
- +603 2332 6000
- +603 2332 6062 (Fax)
Address
Al Rajhi Banking & Investment Corporation (Malaysia) Berhad
Ground Floor, East Block,
Wisma Golden Eagle Realty,
142-B Jalan Ampang, 50450
Kuala Lumpur, Malaysia.
Beware of fake Al Rajhi Bank website! Follow our security tips Here
Please be aware that there exists a cloned and copied Al Rajhi Bank Website as well as emails created for the purpose of deceiving unwary customers and members of the public. This fake site and emails have absolutely no affiliation with Al Rajhi Bank whatsoever and have been created with malevolent and impure intentions.
Do not fall prey to online scams and do not be a victim. Our customers are our top priority. Your banking safety and security is of utmost concern to us. As we continue to investigate these fraudulent violations of our privacy as well as our customer's rights, do take heed of the following precautionary measures and security tips.
Al Rajhi Bank NEVER sends out emails over matters regarding security or your account information. Please do not click any links sent via email from Al Rajhi Bank or from any party claiming to be affiliated with the bank.
Remember to always manually type https://www.alrajhibank.com.my into your internet browser for a secure online banking experience. Other clear indications that you are surfing the official Al Rajhi Bank site are the URL and the official Al Rajhi Bank masthead.
Check account balances, statements on a regular basis in order to detect any unauthorised transactions, error or discrepancy.
Please notify the Bank immediately for any unauthorised transaction via the following channels:
For more information on E-payment services and Fees, please click here.
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ITEMS
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CHANNELS | |||
| RETAIL INTERNET BANKING (alrajhi@24seven) | CORPORATE INTERNET BANKING (Cash Management Services-i) | OVER-THE-COUNTER (OTC) | ATM | ||
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1
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Fees and Charges (RM per transaction) | ||||
| Sole Proprietors, Partnership and SME | N/A | FOC | 2.00 | N/A | |
| Other Corporates | N/A | FOC | 2.00 | N/A | |
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2
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Daily Transaction Limit (RM per day) | ||||
| Sole Proprietors, Partnership and SME | N/A | No Limit | No Limit | N/A | |
| Other Corporates | N/A | No Limit | No Limit | N/A | |
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3
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Payment Reference | ||||
| Availability of payers' names and payment references in beneficiaries' bank statement | YES | YES | YES | Nil | |
| Availability of beneficiaries' names and payment references in payers' bank statement | YES | YES | YES | Nil | |
| 4 | Operating Hours | 24 hours (except between 2.30am-3.00am) |
24 hours | Banking Hours | 24 hours |
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Crediting Time | FOR ALL CHANNELS | |||
| Monday - Friday | Immediate | Immediate | Immediate | Immediate | |
| Non-business days | Immediate | Immediate | Immediate | Immediate | |
| 6 | Refund Time | Same Day | Same Day | Same Day | Same Day |
'For manufacturing sector, sales turnover not exceeding RM50 mil or full-time employees not exceeding 200 workers; for services and other sectors, sales turnover not exceeding RM20 mil or full-time employees not exceeding 75 workers
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ITEMS
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CHANNELS | |||
| RETAIL INTERNET BANKING (alrajhi@24seven) | CORPORATE INTERNET BANKING (Cash Management Services-i) | OVER-THE-COUNTER (OTC) | |||
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1
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Fees and Charges (RM per transaction) | ||||
| Sole Proprietors, Partnership and SME' | N/A | 0.10 | 2.00 | ||
| Other Corporates | N/A | 0.10 | 2.00 | ||
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Transaction Limit | ||||
| Sole Proprietors, Partnership and SME | N/A | (RM per transaction) RM 1,000,000 |
(RM per day) RM 500,000 |
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| Other Corporates | N/A | (RM per transaction) RM 1,000,000 |
(RM per day) RM 500,000 |
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3
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Payment Reference | ||||
| 1. Availability of payers' names and payment references in beneficiaries' bank statement | YES | YES | YES | ||
| 2. Availability of beneficiaries' names and payment references in payers' bank statement | YES | YES | YES | ||
| 4 | Future-Dated Payments | YES | YES | NO | |
| 5 | Operating Hours | 24 hours (except between 2.30am-3.00am) | 24 hours | Banking Hours | |
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Crediting Time | Payment Initiated by Customer (IBK & OTC) | Payment Initiated by Customer (CMS) | Funds Received by Beneficiaries | |
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Monday - Friday
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Before 6.00am | Before 6.00am |
Same Business Day
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By 11.00am | |
| 6.01am - 9.00am | 6.01am - 9.00am | By 2.00pm | |||
| 9.01am - 12.00pm | 9.01am - 12.00pm | By 5.00pm | |||
| 12.01pm - 3.00pm | 12.01pm - 3.00pm | By 8.20pm | |||
| 3.01pm - 6.00pm | 3.01pm - 6.00pm | By 11.00pm | |||
| After 6.00pm | After 6.00pm | Next Business Day By 11.00am | |||
| Non-business days (Saturdays, Sundays and Federal Territory Public Holidays) | Next Business Day | By 11.00am | |||
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Refund Time
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Payment Initiated by Customer (IBK & OTC) | Funds Received by Beneficiaries | Refund for Unsuccessful IBG | |
| Before 5.00am | By 11.00am | By 5.00pm | |||
| 5.01am - 8.00am | By 2.00pm | By 8.20pm | |||
| 8.01am - 11.00am | By 5.00pm | By 11.00pm | |||
| 11.01am - 2.00pm | By 8.20pm |
Next Business Day by 11.00am
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| 2.01pm - 5.00pm | By 11.00pm | ||||
| After 5.00pm, Saturday, Sunday & Federal Territory Public Holiday | Next Business Day By 11.00am | Next Business Day by 5.00pm | |||
'For manufacturing sector, sales turnover not exceeding RM50 mil or full-time employees not exceeding 200 workers; for services and other sectors, sales turnover not exceeding RM20 mil or full-time employees not exceeding 75 workers
| ITEMS | CHANNELS | ||
| RETAIL INTERNET BANKING (alrajhi@24seven) | CORPORATE INTERNET BANKING (Cash Management Services-i) | ||
| 1 | Fees and Charges (RM per transaction) | ||
| Transfer via DuitNow (Pay to Proxy) | |||
| a) For transaction amount of RM5,000 and below | Free of charge | Free of charge | |
| b) For transaction above RM5,000 | 0.50 | 0.50 | |
| Transfer via Instant Credit Transfer (Pay to Account) | |||
| a) For transaction amount of RM5,000 and below | Free of charge | Free of charge | |
| b) For transaction above RM5,000 | 0.50 | 0.50 | |
| 2 | Transaction Limit (RM) | ||
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Transfer via DuitNow (Pay to Proxy) |
50,000 per day for resident or 10,000 per day for non-resident |
10 mil per transaction |
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Transfer via Instant Credit Transfer (Pay to Account) |
50,000 per day for resident or 10,000 per day for non-resident (Shared limit with Interbank GIRO (IBG)) |
1 mil per transaction |
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ITEMS
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CHANNELS | ||
| RETAIL INTERNET BANKING (alrajhi@24seven) | CORPORATE INTERNET BANKING (Cash Management Services-i) | OVER-THE-COUNTER (OTC) | ||
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1
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Fees and Charges (RM per transaction) | |||
| Sole Proprietors, Partnership and SME | N/A | 2.00 | 5.00 | |
| Other Corporates | N/A | 4.00 | 5.00 | |
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2
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Payment Reference | |||
| 1. Availability of payers' names and payment references in beneficiaries' bank statement | N/A | YES | YES | |
| 2. Availability of beneficiaries' names and payment references in payers' bank statement | N/A | YES | YES | |
| 3 | Operating Hours | N/A | 24 hours | Banking Hours (Cut off time 3.00p.m.) |
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Crediting Time | |||
| Monday - Friday | N/A | Same day if receive before cut off time 3.30p.m. | Same day if receive before cut off time 3.00p.m. | |
| Non-business days | N/A | Next Business Day | N/A | |
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5
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Refund Time (applicable for unable to Apply Fund Received) | |||
| For funds received before 4.00p.m. |
N/A
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By 4.30p.m. | By 4.30p.m. | |
| For funds received after 4.00p.m. | Next Business Day | Next Business Day | ||
'For manufacturing sector, sales turnover not exceeding RM50 mil or full-time employees not exceeding 200 workers; for services and other sectors, sales turnover not exceeding RM20 mil or full-time employees not exceeding 75 workers
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ITEMS
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CHANNELS | |||
| RETAIL INTERNET BANKING (alrajhi@24seven) | CORPORATE INTERNET BANKING (Cash Management Services-i) | OVER-THE-COUNTER (OTC) | |||
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1
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Fees and Charges (RM per transaction) | ||||
| Sole Proprietors, Partnership and SME | N/A | 30.00 | 30.00 | ||
| Other Corporates | N/A | 30.00 | 30.00 | ||
| ITEMS | SME | CORPORATE | |
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1
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Other Related Charges | ||
| Maintenance / Subscription Fee (Inquiry/Payment) |
Waived | 50.00 | |
| Intrabank Transaction | Free of charge | Free of charge | |
| IBG | RM 0.10 | RM 0.10 | |
| Rentas | RM 2.00 | RM 4.00 | |
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On-site Training
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Waived for first (1st) on site training
Thereafter: RM 50.00 per visit (West Malaysia) RM 300.00 per visit (East Malaysia)
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RM 50.00 per visit (West Malaysia) RM 300.00 per visit (East Malaysia)
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'For manufacturing sector, sales turnover not exceeding RM50 mil or full-time employees not exceeding 200 workers; for services and other sectors, sales turnover not exceeding RM20 mil or full-time employees not exceeding 75 workers
Beware of fake Al Rajhi Bank website! Follow our security tips Here
