alrajhi bank Malaysia yesterday launched MY alrajhi, its upgraded mobile banking app, which will serve as the sole digital banking channel for the Bank’s retail customers. This pivotal development in the bank’s digital transformation journey involves replacing both the Rize by alrajhi bank Malaysia and alrajhi@24seven mobile banking apps with MY alrajhi and integrates the full functionalities of both into a single, intuitive, and highly secure platform, simplifying Shariah-compliant financial management for all customers.

For existing Rize app users, the transition is effortless; they can simply log in with their current Rize username and password. The Rize Savings Account-i has been renamed DuitPlus Savings Account-i, and customers will continue to enjoy the attractive 3.3% profit rate per annum until further notice.

To view the profit rates for our savings accounts, click here.

alrajhi@24seven users can easily transition by downloading the MY alrajhi app and completing a quick sign-up to access all their accounts. For those new to alrajhi bank Malaysia, signing up for and activating a DuitPlus Savings Account-i can be done entirely through the app, offering a branchless account opening experience.

alrajhi bank Malaysia Chief Executive Officer Syahrul Ishak said: “The introduction of MY alrajhi truly highlights our unwavering commitment to putting our customers first. We understand what our digital banking users need today, and with this consolidated platform, alrajhi bank Malaysia is providing customers the flexibility to manage their finances in a Shariah-compliant way, all without compromising on service or convenience. By unifying our services into one powerful mobile app, we’re delivering a seamless and secure experience that empowers them to manage their money better. This is a huge leap for us in redefining our position in the Malaysian digital banking landscape.”

MY alrajhi is immediately available for download on the Apple App Store and Google Play and is expected to be available on Huawei AppGallery in the coming days. Rize users with Huawei devices are advised to continue using their Rize app until they receive an update notification. The minimum operating system requirements for MY alrajhi are iOS 15, Android 11, and Harmony OS Version 3 (EMUI 13). 

Users should look for the official app tile below

Both the alrajhi@24seven online banking portal and its mobile banking app will be decommissioned on 1 July 2025, in line with the Bank’s commitment to maintaining a secure and resilient digital banking environment. Customers are strongly urged to download and begin using MY alrajhi by the end of 30 June 2025 to ensure secure and uninterrupted access to their banking services.

Key features and benefits of the MY alrajhi app include:

• Unified banking experience: Consolidates all deposit and financing products from Rize and alrajhi@24seven, providing a comprehensive view and control over all accounts from a single mobile application.

• Enhanced user interface: Boasts an upgraded design for intuitive navigation and an improved visual experience, making online banking simpler and more enjoyable.

• Robust security: Built with advanced security features, including secure device pairing, protected access, exclusive session control, and no sensitive data stored on the mobile device, ensuring customer information remains safe.

• Wider range of services: Customers gain access to an expanded suite of Shariah-compliant banking and finance products, all conveniently accessible within the app, including fund transfers, term deposit-i placements, bill payments through JomPAY, and DuitNow QR transactions.

• Simplified onboarding: New alrajhi bank Malaysia customers can easily sign up and activate their DuitPlus Savings Account-i directly through the app without branch visits. Existing alrajhi@24seven users will experience a streamlined transition process.

  

alrajhi bank Malaysia is also poised to launch exciting campaigns in the coming weeks to promote the MY alrajhi app. These campaigns will include offers through selected brand partners, aiming to enhance customer engagement and provide added value for MY alrajhi users.

In implementing MY alrajhi, alrajhi bank Malaysia collaborated with its strategic technology partner, Ejada Systems, a trusted technology partner to government and blue-chip companies across the Middle East and North Africa region, whose mission-critical expertise was instrumental in building the app’s secure and innovation-friendly platform. Ejada’s technological innovation, user-focused design, and agile development capabilities were crucial to the app’s development. This powerful synergy supports the development of secure, scalable, and feature-rich mobile banking solutions that meet compliance standards while staying competitive.

“They collaborated with us to build an app that’s not just smooth and easy to use, but also incredibly smart with data,” said Syahrul. “Ejada’s experience in accelerated transformation meant we could innovate rapidly, delivering a highly intuitive digital banking experience for MY alrajhi.”

Ejada Systems Managing Consultant Mohamed Osman said, “Our collaboration with alrajhi bank Malaysia is a cornerstone in driving digital innovation within the financial sector. By providing cutting-edge solutions in areas such as enterprise applications and cloud services, Ejada contributes to alrajhi bank Malaysia’s efforts to enhance digital capabilities and deliver superior customer experiences.”

Explore MY alrajhi and discover its features at www.alrajhibank.com.my/MYalrajhi.

Deposits in Rize by alrajhi bank Malaysia are protected by Perbadanan Insurans Deposit Malaysia (PIDM) up to RM250,000 for each depositor.