Service Updates

Temporary Service Disruption: 14 & 19 October 2026 (JomPAY)

29 Sep 2026

Dear Customers,

Please be advised that due to a system upgrading exercise, you may experience temporary service disruptions during this period:

Date	Wednesday, 14 October 2026	Monday, 19 October 2026
Duration	02.00 AM – 04.00 AM (2 hours)
Affected Services	JomPAY
Affected Channels	MY alrajhi app Corporate Internet Banking – alrajhicashbiz@24seven

Our apologies for any inconvenience caused. Should you have further queries, please contact our Customer Care at +603 2332 6000.

alrajhi bank Malaysia