Important Notices

Dear Customers,

The alrajhi bank Malaysia Kota Kinabalu Smart Financial Center, located at Ground Floor, Wisma MUIS will be relocated to our new Plaza Shell, effective Monday, 1 February 2027.

As part of our ongoing commitment to enhance the banking experience, the new Financial Center will offer a more comfortable and dedicated environment to serve our customers' banking needs.

The Kota Kinabalu Smart Financial Center at the current location will operate until Friday, 29 January 2027. From Monday, 1 February 2027 onwards, customers may visit us at:

Kota Kinabalu Smart Financial Center

Unit L1.17, Level 1, 

Plaza Shell, 

29, Jalan Tunku Abdul Rahman,

88800, Kota Kinabalu

Operating Hours

9:15 AM – 4:15 PM (Monday – Friday)

Closed from 12:00 PM – 2:00 PM for prayers every Friday

Closed on Saturdays, Sundays and Public Holidays

Our Self-Service Terminals at the Kota Kinabalu Smart Financial Center will continue to operate until 11.59pm on Sunday, 31 January 2027.

All accounts currently maintained at the Kota Kinabalu Smart Financial Center will be automatically transferred to the new location. No action is required from customers.

Customers may also continue to carry out their banking transactions via the MY alrajhi app, at any alrajhi bank Malaysia branch, or through Smart Financial Center nationwide.

For any assistance, please contact our 24/7 Customer Care team at 03-2332 6000 or email at customersupport@alrajhibank.com.my.

alrajhi bank Malaysia

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