Important Notices
Notice of Termination of Safe Deposit Box (SDB) Services
Dear Customer,
We would like to refer to our previous correspondence dated 29 December 2025, sent to your last known address with the Bank, regarding the termination of Safe Deposit Box (SDB) services at the following alrajhi bank Malaysia branches, effective 29 January 2026 ("Termination Date"):
1. | alrajhi bank Malaysia, KL Main Branch, Kuala Lumpur |
2. | alrajhi bank Malaysia, Bangsar Affluent Branch, Kuala Lumpur |
3. | alrajhi bank Malaysia, Ipoh Branch, Perak |
4. | alrajhi bank Malaysia, Kota Kinabalu Branch, Sabah |
alrajhi bank Malaysia customers with SDB at the above branches are advised to visit their branch as soon as possible to remove the contents of their SDB and return the keys by or before the end of the business day (4:00pm) on 29 July 2026. If we do not receive the keys and contents vacated, we may need to open the SDB and handle its contents in accordance with the Terms and Conditions of your agreement.
Once again, we would like to thank our customers for their trust in banking with us and offer our apologies in advance for any inconvenience caused during this process.
If you have any questions, please contact your Relationship Manager, visit the branch, or contact our 24/7 Customer Care team at +603 2332 6000 at your convenience. We look forward to continuing to serve you through our other products and services designed to meet your financial needs.
Warmest regards,
alrajhi bank Malaysia
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