Services
e-Invoicing
How e-Invoicing
works for you
e-Invoicing is an on-request service. This means we will only issue an e-Invoice for your account when you ask for one.
Ready to request your
e-Invoice? It’s easy
Follow these simple steps to get set up for e-Invoicing.
Step 1: Gather your details
Before you begin, please have the following information ready:
Download and fill out the e-Invoice request form to provide us with your details.
Step 3: Submit your form
Simply hand in the completed form at your nearest alrajhi bank branch or give it directly to your Relationship Manager. They'll handle the rest!
Step 1: Gather your details
Before you begin, please have the following information ready:
- Your Tax Identification Number (TIN)
- Your Sales and Service Tax (SST) Registration Number (if applicable)
- Your Malaysia Standard Industrial Classification (MSIC) Code (if applicable)
Download and fill out the e-Invoice request form to provide us with your details.
Step 3: Submit your form
Simply hand in the completed form at your nearest alrajhi bank branch or give it directly to your Relationship Manager. They'll handle the rest!
Your data, your trust
Your privacy and security remain our top priority.
It's important to note that personal data processed for e-Invoices submitted to Lembaga Hasil Dalam Negeri Malaysia (LHDNM) is governed by national tax laws and is exempt from the Personal Data Protection Act 2010.
Rest assured, alrajhi bank Malaysia will always handle your information with the utmost care, in line with the Terms and Conditions you've already agreed to for all your accounts, products, and services with us.
Frequently Asked Questions
Think of an e-Invoice as a digital version of your usual paper invoices, credit notes, or debit notes. It’s simply a digital record of a transaction between a business and a customer, designed to replace physical documents.
Starting 1 July 2025, alrajhi bank Malaysia will fully comply with e-Invoice requirements as outlined by Inland Revenue Board of Malaysia (IRBM) / Lembaga Hasil Dalam Negeri Malaysia (LHDNM) through Individual e-Invoice, Self-Billed e-Invoice, and Consolidated e-Invoice.
The statements you currently receive from alrajhi bank Malaysia will stay the same. An e-Invoice will simply be an extra document we provide if you request it.
We'll only generate an e-Invoice for you when you ask for it.
e-Invoices will usually be issued on a monthly basis.
To make sure you get your e-Invoice smoothly, we’ll send it right to your email address. Please remember to provide a valid and active email so it reaches you without a problem.
Yes, the following information will be required from customers who require an e-Invoice:
- Name
- Tax Identification Number (TIN)
- Registration / Identification Number / Passport Number
- Address
- Contact Number
- SST Registration Number – only for SST registrants
E-Invoicing information may be obtained from Inland Revenue Board of Malaysia (IRBM) / Lembaga Hasil Dalam Negeri Malaysia (LHDNM): https://www.hasil.gov.my/en/e-invoice .
You can also find the answers you need through any of our dedicated support channels.
Contact Customer Care
Our team is available 24/7 to assist you.
You can also find the answers you need through any of our dedicated support channels.
Contact Customer Care
Our team is available 24/7 to assist you.
- Call us at: +603 2332 6000
- Email us at: customersupport@alrajhibank.com.my
- Visit us in person: Feel free to visit your nearest branch or speak directly with your Relationship Manager for personalized assistance.
