(Personal)
(Business)Contact us
Customer Care Hotline
- +603 2332 6000
- +603 2332 6062 (Fax)
Address
Al Rajhi Banking & Investment Corporation (Malaysia) Berhad
Ground Floor, East Block,
Wisma Golden Eagle Realty,
142-B Jalan Ampang, 50450
Kuala Lumpur, Malaysia.
Beware of fake Al Rajhi Bank website! Follow our security tips Here
Please be aware that there exists a cloned and copied Al Rajhi Bank Website as well as emails created for the purpose of deceiving unwary customers and members of the public. This fake site and emails have absolutely no affiliation with Al Rajhi Bank whatsoever and have been created with malevolent and impure intentions.
Do not fall prey to online scams and do not be a victim. Our customers are our top priority. Your banking safety and security is of utmost concern to us. As we continue to investigate these fraudulent violations of our privacy as well as our customer's rights, do take heed of the following precautionary measures and security tips.
Al Rajhi Bank NEVER sends out emails over matters regarding security or your account information. Please do not click any links sent via email from Al Rajhi Bank or from any party claiming to be affiliated with the bank.
Remember to always manually type https://www.alrajhibank.com.my into your internet browser for a secure online banking experience. Other clear indications that you are surfing the official Al Rajhi Bank site are the URL and the official Al Rajhi Bank masthead.
Check account balances, statements on a regular basis in order to detect any unauthorised transactions, error or discrepancy.
Please notify the Bank immediately for any unauthorised transaction via the following channels:
2513Dear Valued Customer(s),
We are pleased to share with you that Cross Border Fund Transfer (CBFT) payment is now available via alrajhicashbiz@24seven. CBFT is an outward remittance service offered by the Bank.
This service will be available to all our existing Cash Management customers who have subscribed for Payment Package starting from Friday, 29 January 2021.
With this feature, customers will have the convenience of performing a CBFT transaction in the comfort of their own home or office. Other salient points about the CBFT are as follows:-
1. Transactions can be at board rate or preferential rate (contract rate).
2. For preferential rate, the customer has to apply through their Relationship Manager or Branch Manager.
3. There are 12 main currencies currently available, as follows:
|
i. |
USD |
vii. |
AUD |
|
ii. |
SAR |
viii. |
EUR |
|
iii. |
HKD |
ix. |
PHP |
|
iv. |
GBP |
x. |
BDT |
|
v. |
AED |
xi. |
SGD |
|
vi. |
IDR |
xii. |
CNY |
4. For a CBFT transaction, customers can debit from their local ringgit current account or their foreign currency account (FCY). Debiting of a foreign currency account is only allowed for transactions denominated in the same foreign currency as the debiting account.
For example, if the customer wishes to transfer in USD, but does not have a USD account, the customer can debit from a local ringgit current account. However, if the customer also has a USD FCY account, the customer can either debit from the USD account or the local ringgit account.
5. Customers can now upload their supporting documents together with their payment instruction. There is no need for customer to fax or email the documents.
To find out more about this product, please refer to the following links:
a. Click here for FAQs related to CBFT
b. Click here for Customer’s User Guide
Thank you.
Beware of fake Al Rajhi Bank website! Follow our security tips Here
