Dear Valued Customers,
We wish to inform that effective 24th May 2021, we have revised our ‘IBG Initiation Cut-Off Time’ for channels as follows:
Crediting Days | Payment Initiated by Customer (IBK & OTC) | Payment Initiated by Customer (CMS) | * Funds Received by Beneficiaries | |
Mondays - Fridays |
Before 5.00am | Before 5.00am | Same Business Day | By 11.00am |
5.01am - 8.00am | 5.01am - 8.00am | By 2.00pm | ||
8.01am - 11.00am | 8.01am - 11.00am | By 5.00pm | ||
11.01am - 2.00pm | 11.01am - 2.00pm | By 8.20pm | ||
2.01pm - 5.00pm | 2.01pm - 5.00pm | By 11.00pm | ||
After 5.00pm | After 5.00pm | Next Business Day By 11.00am | ||
Non-business days (Saturdays, Sundays and Federal Territory Public Holidays) | Next Business Day | By 11.00am |
Note: *Under normal circumstances
For further information, please contact our Customer Care Consultants at +603 2332 6000.
Thank You.
Al Rajhi Bank Malaysia
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