20 May 2021 REVISION OF IBG INITIATION CUT-OFF TIME FOR ALL CHANNELS EFFECTIVE 24 MAY 2021
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Dear Valued Customers,

We wish to inform that effective 24th May 2021, we have revised our ‘IBG Initiation Cut-Off Time’ for channels as follows:

Crediting Days Payment Initiated by Customer     (IBK & OTC) Payment Initiated by Customer (CMS) * Funds Received by Beneficiaries

Mondays - Fridays

Before 5.00am Before 5.00am Same Business Day By 11.00am
5.01am - 8.00am 5.01am - 8.00am By 2.00pm
8.01am - 11.00am 8.01am - 11.00am By 5.00pm
11.01am - 2.00pm 11.01am - 2.00pm By 8.20pm
2.01pm - 5.00pm 2.01pm - 5.00pm By 11.00pm
After 5.00pm After 5.00pm Next Business Day By 11.00am
Non-business days (Saturdays, Sundays and Federal Territory Public Holidays) Next Business Day By 11.00am

Note: *Under normal circumstances

For further information, please contact our Customer Care Consultants at +603 2332 6000.

Thank You.

Al Rajhi Bank Malaysia

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