08 Mar 2023 Flood Relief Assistance
  • Important Notices
  • eye 283

Dear customers,

Are you affected by the floods? We’re here to support you. Please be informed that alrajhi bank Malaysia has flood relief assistance measures to help impacted personal and business customers.


Up to six (6) months deferment of financing payment can be provided to all affected individuals and SME customers. During this deferment period, profit will continue to be accrued but will not be compounded in line with Shariah principles.

•  Replacement of lost or damaged alrajhi bank Malaysia debit cards at no charge.

Applications for assistance should be made by 30 April 2023. Financing should not be in default exceeding ninety (90) days at the point of application and all applications will be evaluated on a case-by-case basis. 

Eligible individual or SME customers must apply via customersupport@alrajhibank.com.my or give us a call at our Customer Care Hotline at +603 2332 6000.

•  Please provide the information below when you apply:
- Full name as per NRIC
- NRIC number
- Contact number
- Email address
- Type of financing


For our corporate clients affected by the current situation, please reach out to your dedicated Relationship Manager for assistance.

If you require further clarification or assistance, do contact our Customer Care Hotline at +603 2332 6000. We hope that our flood relief assistance measures can be of some help to our impacted customers during this difficult time.

Thank you

alrajhi bank Malaysia

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