(Personal)
(Business)Contact us
Customer Care Hotline
- +603 2332 6000
- +603 2332 6062 (Fax)
Address
Al Rajhi Banking & Investment Corporation (Malaysia) Berhad
Ground Floor, East Block,
Wisma Golden Eagle Realty,
142-B Jalan Ampang, 50450
Kuala Lumpur, Malaysia.
Beware of fake Al Rajhi Bank website! Follow our security tips Here
Please be aware that there exists a cloned and copied Al Rajhi Bank Website as well as emails created for the purpose of deceiving unwary customers and members of the public. This fake site and emails have absolutely no affiliation with Al Rajhi Bank whatsoever and have been created with malevolent and impure intentions.
Do not fall prey to online scams and do not be a victim. Our customers are our top priority. Your banking safety and security is of utmost concern to us. As we continue to investigate these fraudulent violations of our privacy as well as our customer's rights, do take heed of the following precautionary measures and security tips.
Al Rajhi Bank NEVER sends out emails over matters regarding security or your account information. Please do not click any links sent via email from Al Rajhi Bank or from any party claiming to be affiliated with the bank.
Remember to always manually type https://www.alrajhibank.com.my into your internet browser for a secure online banking experience. Other clear indications that you are surfing the official Al Rajhi Bank site are the URL and the official Al Rajhi Bank masthead.
Check account balances, statements on a regular basis in order to detect any unauthorised transactions, error or discrepancy.
Please notify the Bank immediately for any unauthorised transaction via the following channels:
1772Dear Valued Customer(s),
Good News! Al Rajhi Banking & Investment Corporation (Malaysia) Bhd (719057-X) (“Al Rajhi Bank”) is a member of MEPS ATM effective 15 August 2019.
You can now access your Al Rajhi Bank deposits accounts using Al Rajhi Bank Debit Card-i at over 600 MEPS ATMs in Malaysia. Services available at MEPS ATM may include as follows:
No more payment delays! All transactions are performed in real-time basis.
For details of fees and charges, please logon to: https://www.alrajhibank.com.my/page/personal/services/meps-atm-services
At the same time, we regret to inform that we are progressively rationalizing our off-site self-service terminals (SSTs) effective from Q3 2019 until December 2020 as part of our strategic business review.
You may continue to perform your banking transaction(s) at any of the following alternative channels at your convenience:
If your need further clarification, please do not hesitate to call our Customer Care Consultant at +603 2332 6000 or email to customersupport@alrajhibank.com.my
We are dedicated to making this transition seamless for you. We thank you for your continuous support over these years and remain committed to meet your financial needs.
Yours sincerely,
FOR AND ON BEHALF OF AL RAJHI BANK MALAYSIA
Note: Refer to attachment for list of alternative access to our financial services.
Beware of fake Al Rajhi Bank website! Follow our security tips Here
