Ground Floor, East Block,
Wisma Golden Eagle Realty,
142-B Jalan Ampang, 50450
Kuala Lumpur, Malaysia.
Please be aware that there exists a cloned and copied Al Rajhi Bank Website as well as emails created for the purpose of deceiving unwary customers and members of the public. This fake site and emails have absolutely no affiliation with Al Rajhi Bank whatsoever and have been created with malevolent and impure intentions.
Do not fall prey to online scams and do not be a victim. Our customers are our top priority. Your banking safety and security is of utmost concern to us. As we continue to investigate these fraudulent violations of our privacy as well as our customer's rights, do take heed of the following precautionary measures and security tips.
Al Rajhi Bank NEVER sends out emails over matters regarding security or your account information. Please do not click any links sent via email from Al Rajhi Bank or from any party claiming to be affiliated with the bank.
Remember to always manually type https://www.alrajhibank.com.my into your internet browser for a secure online banking experience. Other clear indications that you are surfing the official Al Rajhi Bank site are the URL and the official Al Rajhi Bank masthead.
Check account balances, statements on a regular basis in order to detect any unauthorised transactions, error or discrepancy.
Please notify the Bank immediately for any unauthorised transaction via the following channels:
The 6-month moratorium will end on 30 September 2020.
We understand that you may still be affected by the pandemic and Al Rajhi Bank will continue to support you during this challenging time. We urge customers who are facing difficulties in servicing their financing payments to reach out to us as soon as possible.
For SME, Non-SME/Corporate Customers, please reach out to your Relationship Managers for assistance.
Please visit https://www.alrajhibank.com.my/page/financial-relief/financial-assistance immediately for further information on our financial relief support beyond 30 September 2020 or call our Customer Care Consultant at:
Thank you for banking with us.
Moratorium 6 bulan akan berakhir pada 30 September 2020.
Kami memahami bahawa anda mungkin masih terkesan dengan penularan wabak COVID-19 dan Al Rajhi Bank akan terus membantu anda dalam keadaan yang mencabar ini. Kami menggesa pelanggan yang menghadapi kesulitan dalam membuat pembayaran pembiayaan untuk menghubungi kami secepat mungkin.
Untuk Pelanggan PKS, Bukan-PKS / Korporat, sila hubungi Pengurus Perhubungan anda untuk mendapatkan bantuan.
Sila layari https://www.alrajhibank.com.my/page/financial-relief/financial-assistance dengan segera untuk maklumat lebih lanjut mengenai bantuan pelepasan kewangan kami selepas 30 September 2020 atau hubungi Perunding Khidmat Pelanggan kami di:
Terima kasih kerana membuat perbankan dengan kami.
MAIN TERMS AND CONDITIONS (Updated v2.1 May 2020)
• alrajhi@24seven Terms and Conditions
SUPPLEMENTARY TERMS AND CONDITIONS (Updated v2.1 May 2020)
• Supplementary Terms and Conditions No. 1: JomPAY Standard Payer Terms
• Supplementary Terms and Conditions No. 2: DuitNow Terms and Conditions
• Supplementary Terms and Conditions No. 3: National Addressing Database (NAD) Terms and Conditions