(Personal)
(Business)Contact us
Customer Care Hotline
- +603 2332 6000
- +603 2332 6062 (Fax)
Address
Al Rajhi Banking & Investment Corporation (Malaysia) Berhad
Ground Floor, East Block,
Wisma Golden Eagle Realty,
142-B Jalan Ampang, 50450
Kuala Lumpur, Malaysia.
Beware of fake Al Rajhi Bank website! Follow our security tips Here
Please be aware that there exists a cloned and copied Al Rajhi Bank Website as well as emails created for the purpose of deceiving unwary customers and members of the public. This fake site and emails have absolutely no affiliation with Al Rajhi Bank whatsoever and have been created with malevolent and impure intentions.
Do not fall prey to online scams and do not be a victim. Our customers are our top priority. Your banking safety and security is of utmost concern to us. As we continue to investigate these fraudulent violations of our privacy as well as our customer's rights, do take heed of the following precautionary measures and security tips.
Al Rajhi Bank NEVER sends out emails over matters regarding security or your account information. Please do not click any links sent via email from Al Rajhi Bank or from any party claiming to be affiliated with the bank.
Remember to always manually type https://www.alrajhibank.com.my into your internet browser for a secure online banking experience. Other clear indications that you are surfing the official Al Rajhi Bank site are the URL and the official Al Rajhi Bank masthead.
Check account balances, statements on a regular basis in order to detect any unauthorised transactions, error or discrepancy.
Please notify the Bank immediately for any unauthorised transaction via the following channels:
Bills for Collection-i is one of the trade services which refers to handling of documents by the Bank in accordance with instruction received, in order to:
a. Obtain payment and/or acceptance; or
b. Deliver documents against payment and/or against acceptance; or
c. Deliver documents on other terms and conditions
An Inward Bill for Collection-i (IBC-i) is a trade service offered by the Bank as Collecting/ Presenting Bank to handle inward documents received from correspondent banks (foreign or domestic) for presentation to buyers to either:
i. Obtain payment from drawee (sight Bills);
ii. Deliver commercial documents against drawee’s acceptance and to obtain payment on maturity of the Bills;
iii. Obtain drawee’s acceptance and deliver commercial documents against payment.
The services are divided into 2 which are:
i. Domestic Inward Bills for Collection – i (DIBC – i); and
ii. Foreign Inward Bills for Collection (FIBC-i)
IBC–i is structured under the concept of Wakalah bil Ujrah in which the Bank is nominated as an agent to act on behalf of customer (wakil) to perform delegated task with imposition of fee/s. Under IBC-i, the Bank will act as agent for the buyer/ importer to perform checking on collection instructions and documents received.
An Outward Bill for Collection-i (OBC– i) is a trade service offered by the Bank to handle for outward collection as instructed by the sellers for onward submission to the buyer either for:
i. Against payment
The documents are released to the buyer only when the buyer pays the amount due.
ii. Against acceptance
The documents are released to the buyer when the buyer accepts a bill of exchange for payment at a later date.
OBC–i is structured under the concept of Wakalah bil Ujrah in which the Bank is nominated as an agent to act on behalf of customer (wakil) to perform delegated task with imposition of fee/s. Under OBC-i, the Bank will act as agent for the seller/ exporter to handle the processing of documents, collect payment from Collecting Bank on its behalf and any other task as delegated by the customer.
| TRADE SERVICES | CUT-OFF TIMES | TURNAROUND TIMES |
|---|---|---|
| Issuance of Letter of Credit (LC-i) - Imports New / Amendment (Subject to applications received complete and in order) |
By 12.00 pm | To be processed on same day |
| After 12.00pm | To be processed next business day | |
| New Inward Bills under LC-i - Document Checking - Document Arrival Notice |
By 12.00 pm | To be processed on same day |
| After 12.00pm | To be processed next business day | |
| Inward Bills under LC-i Acceptance (Subject to acceptance instruction received) |
By 12.00 pm | To be processed on same day |
| After 12.00pm | To be processed next business day | |
| Inward Bills under LC-i Payment (Subject to Payment Instruction received are in order) |
By 12.00 pm | To be processed on same day |
| After 12.00pm | To be processed next business day | |
| New Inward Bills for Collections (IBC-i) - Document Arrival Notice - Acceptance (Subject to all documents received are in order) |
By 12.00 pm | To be processed on same day |
| After 12.00pm | To be processed next business day | |
| Inward Bills for Collections (IBC-i) Payments (Subject to payment Instruction received are in order) |
By 12.00 pm | To be processed on same day |
| After 12.00pm | To be processed next business day | |
| Exports – Advising/Confirming/ Transfer of Export LCs (Subject to all inward LCs received) |
By 12.00 pm | To be processed on same day |
| After 12.00pm | To be processed next business day | |
| Export Collection under LC / Non LC (OBC-i) - Documents Examination - Bill Creation / Payment (Subject to documents received complete and in order) |
By 12.00 pm | To be processed on same day |
| After 12.00pm | To be processed next business day | |
| Shipping Guarantees (SG-i) New/Cancel (Subject to application and documents received complete an in order) |
By 12.00 pm | To be processed on same day |
| After 12.00pm | To be processed next business day | |
| Air Waybill / Bill of Lading Endorsement (Subject to application and documents received complete an in order) |
By 12.00 pm | To be processed on same day |
| After 12.00pm | To be processed next business day | |
| Banker’s Guarantees (BG-i) & Standby Letters of Credit (SBLC-i) New / Amendment (Subject to application/request received are in order and comply to standard procedure) |
By 12.00 pm | |
| Banker’s Guarantees (BG-i) & Standby Letters of Credit (SBLC-i) Cancellation (Subject to applications received complete and in order) |
By 12.00 pm | |
| Banker’s Guarantees (BG-i) & Standby Letters of Credit (SBLC-i) Claim (All claims on BG to be processed within 7 business days from receipt date of letter of demand at TSD counter) |
By 12.00 pm | |
| Trade Commodity Financing-i Purchase Commodity & Disbursement (Subject to application and documents received complete and in order) |
By 12.00 pm | To be processed on same day |
| After 12.00pm | To be processed next business day | |
| Trade Commodity Financing-i Partial Settlement/ Early & Full settlement |
By 12.00 pm | To be processed on same day |
| After 12.00pm | To be processed next business day | |
| Bank Guarantee (BG-i) – Wakalah against Cash Margin - New / Amendment (Subject to application and documents received complete and in order) |
By 12.00 pm | To be processed on same day |
| After 12.00pm | To be processed next business day |
Kindly provide us with your details and our Bank representative shall get in touch with you soon.
Beware of fake Al Rajhi Bank website! Follow our security tips Here
