(Personal)
(Business)Contact us
Customer Care Hotline
- +603 2332 6000
- +603 2332 6062 (Fax)
Address
Al Rajhi Banking & Investment Corporation (Malaysia) Berhad
Ground Floor, East Block,
Wisma Golden Eagle Realty,
142-B Jalan Ampang, 50450
Kuala Lumpur, Malaysia.
Beware of fake Al Rajhi Bank website! Follow our security tips Here
Please be aware that there exists a cloned and copied Al Rajhi Bank Website as well as emails created for the purpose of deceiving unwary customers and members of the public. This fake site and emails have absolutely no affiliation with Al Rajhi Bank whatsoever and have been created with malevolent and impure intentions.
Do not fall prey to online scams and do not be a victim. Our customers are our top priority. Your banking safety and security is of utmost concern to us. As we continue to investigate these fraudulent violations of our privacy as well as our customer's rights, do take heed of the following precautionary measures and security tips.
Al Rajhi Bank NEVER sends out emails over matters regarding security or your account information. Please do not click any links sent via email from Al Rajhi Bank or from any party claiming to be affiliated with the bank.
Remember to always manually type https://www.alrajhibank.com.my into your internet browser for a secure online banking experience. Other clear indications that you are surfing the official Al Rajhi Bank site are the URL and the official Al Rajhi Bank masthead.
Check account balances, statements on a regular basis in order to detect any unauthorised transactions, error or discrepancy.
Please notify the Bank immediately for any unauthorised transaction via the following channels:
GENERAL ENQUIRIES
24-Hour Customer Care Consultants
For more information on Al Rajhi products and services, kindly contact one of our Customer Care Consultants using your preferred method below:
Tel: +603 2332 6000
Fax: +603 2332 6062
Email: customersupport@alrajhibank.com.my
Note :
1. Please remember: Emails are not inherently secure. For security reasons, please refrain from including personal or confidential information when initiating an email to Al Rajhi Bank. Should there be a need to disclose your personal or confidential information, kindly visit your nearest branch to do so or you may contact our Customer Care Consultants at +603 2332 6000.
2. Neither Al Rajhi Bank, Bank Negara Malaysia (BNM), PayNet nor any of its affliates will ever ask you for your personal or confidential information e.g. account information, alrajhi@24seven User ID, Passwords, One Time Password (OTP) or Card PINs when contacting via call, text message or email.
Beware of fake Al Rajhi Bank website! Follow our security tips Here
