(Personal)
(Business)Contact us
Customer Care Hotline
- +603 2332 6000
- +603 2332 6062 (Fax)
Address
Al Rajhi Banking & Investment Corporation (Malaysia) Berhad
Ground Floor, East Block,
Wisma Golden Eagle Realty,
142-B Jalan Ampang, 50450
Kuala Lumpur, Malaysia.
Beware of fake Al Rajhi Bank website! Follow our security tips Here
Please be aware that there exists a cloned and copied Al Rajhi Bank Website as well as emails created for the purpose of deceiving unwary customers and members of the public. This fake site and emails have absolutely no affiliation with Al Rajhi Bank whatsoever and have been created with malevolent and impure intentions.
Do not fall prey to online scams and do not be a victim. Our customers are our top priority. Your banking safety and security is of utmost concern to us. As we continue to investigate these fraudulent violations of our privacy as well as our customer's rights, do take heed of the following precautionary measures and security tips.
Al Rajhi Bank NEVER sends out emails over matters regarding security or your account information. Please do not click any links sent via email from Al Rajhi Bank or from any party claiming to be affiliated with the bank.
Remember to always manually type https://www.alrajhibank.com.my into your internet browser for a secure online banking experience. Other clear indications that you are surfing the official Al Rajhi Bank site are the URL and the official Al Rajhi Bank masthead.
Check account balances, statements on a regular basis in order to detect any unauthorised transactions, error or discrepancy.
Please notify the Bank immediately for any unauthorised transaction via the following channels:
5784Dear Valued Customers,
As communicated to you in our previous notifications, Al Rajhi Bank has launched e-Statement services for electronic account statements in July 2014. We encourage all our valued customers to sign up for the e-statement services. Please take time to register your email with us if you have not done so already.
To sign-up for e-Statement services, please register your email address at our nearest branch or call our Customer Care Consultants at 1300 82 6000.
If we do not receive your instruction with regard to this by 15th November 2014, we will assume that you wish to continue receiving the hardcopy account statements via mail, in which case, a service fee of RM10.00 per hardcopy account statement will be charged to you. We will commence charging the RM10.00 service fee for November 2014 account statement and onwards.
For more information on our Tariff and Charges, please visit our website at www.alrajhibank.com.my.
Should you have any enquiries, please call our Customer Care at 1300 82 6000.
We thank you for supporting our efforts in protecting the environment.
Beware of fake Al Rajhi Bank website! Follow our security tips Here
