(Personal)
(Business)Contact us
Customer Care Hotline
- +603 2332 6000
- +603 2332 6062 (Fax)
Address
Al Rajhi Banking & Investment Corporation (Malaysia) Berhad
Ground Floor, East Block,
Wisma Golden Eagle Realty,
142-B Jalan Ampang, 50450
Kuala Lumpur, Malaysia.
Beware of fake Al Rajhi Bank website! Follow our security tips Here
Please be aware that there exists a cloned and copied Al Rajhi Bank Website as well as emails created for the purpose of deceiving unwary customers and members of the public. This fake site and emails have absolutely no affiliation with Al Rajhi Bank whatsoever and have been created with malevolent and impure intentions.
Do not fall prey to online scams and do not be a victim. Our customers are our top priority. Your banking safety and security is of utmost concern to us. As we continue to investigate these fraudulent violations of our privacy as well as our customer's rights, do take heed of the following precautionary measures and security tips.
Al Rajhi Bank NEVER sends out emails over matters regarding security or your account information. Please do not click any links sent via email from Al Rajhi Bank or from any party claiming to be affiliated with the bank.
Remember to always manually type https://www.alrajhibank.com.my into your internet browser for a secure online banking experience. Other clear indications that you are surfing the official Al Rajhi Bank site are the URL and the official Al Rajhi Bank masthead.
Check account balances, statements on a regular basis in order to detect any unauthorised transactions, error or discrepancy.
Please notify the Bank immediately for any unauthorised transaction via the following channels:
4988With regard to the recent cases of Automated Teller Machine (ATM) heists Al Rajhi Bank wishes to reassure all customers that your account balances and information have not been compromised.
We are working closely with the relevant authorities and are now stepping up our vigilance and enhanced security and will continue to monitor and take all necessary preventive measures to protect our customers' data and safeguard their interest.
Kindly be informed that all our ATM banking lobby at all branches are still open to public on a 24 hour basis, as per normal.
We will be constantly updating on our ATM availability via our website at www.alrajhibank.com.my.
Should you need further clarification, please speak to our Customer Care at 1300 82 6000 or email us at customersupport@alrajhibank.com.my
Beware of fake Al Rajhi Bank website! Follow our security tips Here
