(Personal)
(Business)Contact us
Customer Care Hotline
- +603 2332 6000
- +603 2332 6062 (Fax)
Address
Al Rajhi Banking & Investment Corporation (Malaysia) Berhad
Ground Floor, East Block,
Wisma Golden Eagle Realty,
142-B Jalan Ampang, 50450
Kuala Lumpur, Malaysia.
Beware of fake Al Rajhi Bank website! Follow our security tips Here
Please be aware that there exists a cloned and copied Al Rajhi Bank Website as well as emails created for the purpose of deceiving unwary customers and members of the public. This fake site and emails have absolutely no affiliation with Al Rajhi Bank whatsoever and have been created with malevolent and impure intentions.
Do not fall prey to online scams and do not be a victim. Our customers are our top priority. Your banking safety and security is of utmost concern to us. As we continue to investigate these fraudulent violations of our privacy as well as our customer's rights, do take heed of the following precautionary measures and security tips.
Al Rajhi Bank NEVER sends out emails over matters regarding security or your account information. Please do not click any links sent via email from Al Rajhi Bank or from any party claiming to be affiliated with the bank.
Remember to always manually type https://www.alrajhibank.com.my into your internet browser for a secure online banking experience. Other clear indications that you are surfing the official Al Rajhi Bank site are the URL and the official Al Rajhi Bank masthead.
Check account balances, statements on a regular basis in order to detect any unauthorised transactions, error or discrepancy.
Please notify the Bank immediately for any unauthorised transaction via the following channels:
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“Tipping” is a sum of money customarily given by a customer to a service worker, in addition to the basic price. Today, card payment terminals at food and beverage outlets would display the amount that customers had to pay and may prompt on-screen if the cardholder wished to add a tip or gratuity.
A card payment terminal may prompt the cardholder to enter a tip amount. The cardholder has the option to skip this, if he or she chooses to not to leave a tip.
Customers who want to tip will need to enter the desired amount and proceed to the next step. The PIN entry screen will then show the total amount, including the tip, charged to the customer as shown below:
As a valued customer to Al Rajhi Bank, you are advised to follow the display prompts on terminal screen accordingly and check the message to ensure that the final amount displayed on the point-of-sales (POS) terminal screen is correct before keying in your Personal Identification Numbers (PIN). This is to ensure the amount that you are paying is correct and to avoid you from paying “extra charges”.
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Beware of fake Al Rajhi Bank website! Follow our security tips Here
